A zero trust access platform that makes enterprise-grade security effortless for modern IT teams.
UX Design
Design System
UI Design
Building Trust Through User-Centered Security
ZTNA is a zero-trust network access portal designed to help organizations secure distributed teams while maintaining operational flexibility. As the product designer, I led UX and UI design, focusing on clarity, scalability, and reducing cognitive load for administrators managing critical security workflows.
| Role: Senior Product Designer
| Timeline: 4 months
| Platform: Web (Admin Portal)
| Tools: Figma, FigJam and JIRA
| Team: 1 PM, 4 Developers, 2 QA, 1 Designer (Me)
Design Goals
Our goal was to transform complex security and policy configurations into a user-friendly, intuitive platform. Starting with deep research and workshops, I mapped critical workflows and designed progressive disclosure patterns to simplify advanced admin actions without sacrificing power. Visual clarity and information hierarchy were central to support quick scanning and decision-making. Direct collaboration with cross-functional stakeholders ensured we balanced compliance requirements with streamlined usability from day one.
Screen Highlights
A) Account Creation & Verification
Designed for frictionless, secure first-time setup. Clear progress steps and focused visual hierarchy build immediate confidence, ensuring admins feel guided and in control from the start.
B) Workspace Setup & Configuration
Transforms technical network and tunnel configuration into an approachable guided flow. Modular steps allow quick initial setup while supporting future expansion and policy layering as teams scale.
C) User Onboarding & Security Overview
Simplifies adding users and assigning granular roles without compromising on security standards. Smart defaults and contextual guidance help admins onboard teams efficiently while maintaining strict zero trust principles.
D) Dashboard Overview
A centralized overview providing real-time connection status, active sessions, and security signals. Information is structured for fast scanning and immediate action, empowering teams to respond proactively to any risk.
Impacts & Takeaways
Key results and lessons that shaped the final product:
Simplified critical workflows so that even non-technical admins could confidently set up and manage access without heavy onboarding or training
Designed clear visual hierarchies and progressive disclosure patterns to reduce cognitive load and avoid overwhelming first-time users
Improved overall admin efficiency and reduced setup time, validated through internal pilot testing with mixed-skill-level participants
Strengthened trust across teams by transforming complex security tasks into approachable, step-by-step flows without compromising technical depth
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